FAQ

In case there is a failure in payment, please retry and keep the following things in mind:

• Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
• If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at contactnovaindia@gmail.com

Yes, we charge a flat fee of ₹50 for Cash On Delivery (COD) orders.

To place your order, follow these steps :

• Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
• Once you’re done, click the ‘Add To Cart’ button.
• After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.
• From there, you can either login to your existing Nova India account or simply continue as a 'New User' and create one.
• Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.

• Once you successfully place your order, you will receive a confirmation email & SMS/Whatsapp with details of your order and your order ID.
• You’ll receive another email & SMS/ Whatsapp once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!

Absolutely! At Nova India, we cater to all your corporate needs with both our classy polo shirts and trendy oversized t-shirts. Whether you want a polished look with polos or a relaxed vibe with oversized tees, we’ve got you covered with top-quality options that combine comfort and style.

Nova India’s t-shirts and hoodies stand out for their premium quality, unique designs, and unbeatable comfort. Our oversized tees, polos, and hoodies are crafted from high-quality cotton, offering durability and a soft feel. Whether you're looking for plain tees, anime prints, or god prints, our collection has something for everyone. With attention to detail and trendy styles, Nova India ensures you not only look good but feel great too. Plus, our unisex designs make them perfect for anyone who loves fashion with a touch of individuality.

Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package online from our website , by clicking on track my order Option.

Currently, we only ship within India. Stay tuned for updates on international shipping options!

To initiate a return or exchange, visit our returns page and follow the instructions. You can also contact our customer support team for assistance.

Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.

Absolutely! We accept corporate orders for polos and oversized t-shirts. Please contact our sales team at Contactnovaindia@gmail.com for more details.

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the product within 7 days of delivery for a refund or exchange, provided it is in its original condition.

We regularly offer discounts and special promotions. Make sure to check our website or subscribe to our newsletter to stay updated!

Unfortunately, only one discount code can be applied per order. Choose the one that gives you the best deal!

Yes, you can exchange your item for a different size within 15 days of purchase, as long as it is in its original condition.

Please ensure you have a stable internet connection and try accessing the site again. If issues continue, let our support team know, and we’ll assist you.

You can apply your discount code at checkout. Simply enter the code in the designated box, and your discount will be applied to your order total.

We’re sorry for the inconvenience! Please try refreshing the page or clearing your browser cache. If the problem persists, contact our customer support team for assistance.

If you’ve forgotten your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password via email.

For best results, wash your t-shirts and hoodies in cold water and avoid using bleach. Turn the garment inside out before washing, and avoid ironing directly on printed designs.

Yes, we offer special discounts on bulk and corporate orders. Reach out to us at Contactnovaindia@gmail.com to discuss your requirements and get a quote.

Yes, most of our clothing items are machine washable. However, we recommend following the care instructions on the label for the best results.

We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.

Josh Pratap Singh is the CEO of Nova India .

He is the CEO & Founder of Nova India .

Josh Pratap Singh is the founder of Nova India .

He is the Core Member of Nova India .